FIREARM WARRANTY & RETURN POLICY
Dragon Fire Armory (DFA) warrants that the purchased firearm was originally manufactured free of defects in material, craftmanship and mechanical function. The original purchaser of the rifle will receive a non-transferable warranty on the rifle with DFA agreeing to correct any defect in the firearm for the original purchaser by repair, adjustment or replacement, at DFA’s expense, with the same or comparable quality components.
Return Authorization is required from Dragon Fire Armory, LLC. for any item being returned. Please email firstname.lastname@example.org or contact a member of our team by calling 863-324-4152 to receive a Return Merchandise Authorization Number.
Once you have received the RMA number, please fill out the following into a Word document which you need to include in your merchandise return package. Please do your best to complete the form in its entirety. If you do not include this form, please be aware that it may greatly impact the amount of time it will take for us to investigate and locate whom, what, and where your return came from.
This limited warranty is null and void if the firearm has been misused, damaged (by accident or otherwise), fired with hand-loaded, reloaded or improper ammunition, fired with an obstruction in the barrel, damaged through failure to provide reasonable and necessary maintenance as described in the firearm manual located on the DFA website or if unauthorized repair or any alteration, including of a cosmetic nature, has been performed on the firearm. This limited warranty does not apply to normal wear and tear of any parts.
Subject to the foregoing, this limited warranty confers the right to have the covered firearm or its parts repaired, adjusted or replaced exclusively upon the original purchaser, which right is not transferable to any other person. No implied warranties of any kind are made herein and this warranty does not apply to any accessory items attached or appurtenant to the firearm.
In no event shall DFA be liable for any incidental or consequential damages arising from or in connection with this limited warranty.
All DFA products are new and under warranty, unless otherwise stated in the product description. If the product is defective, Dragon Fire Armory will replace or give you a full refund including shipping costs if returned within 15 days of receipt.
*All returned goods must have prior consent. Please email or call for Return Authorization prior to returning any product.